COVID-19

Dear guests,


To offer you peace of mind and an unforgettable stay, we have implemented the following procedures to adapt to our new reality.


Front Desk

  • We installed a Plexiglas on our front desk to welcome you with a smile in complete safety
  • An online pre-registration procedure is offered to increase limited contacts
  • A touch screen will allow us to make your registration safely and limiting the exchange of documents
  • Only credit card payments are authorized, our terminal is disinfected between each use

 



Housekeeping


Each room is cleaned in three stages:

1 - Our usual cleaning which has proven itself and meets your high expectations

2 – A disinfection of high touch surfaces (switches, door handles and more)

3 – We use an electrostatic style gun to disinfect your entire room and then spray a layer of probiotics to deposit an additional layer of protection. This method is approved by Health Canada and used to disinfect CETAM ambulances and by the Canada Border Services Agency


  • Several additional items have been removed from the rooms and are available upon request when booking
  • It is possible at any time to get additional towels and welcome amenities outside your door
  • After completing our three steps, a seal is affixed to the door of your room to guarantee that no other visit has taken place between the cleaning and your arrival

 



Public Areas


  • Hand sanitizer stations have been added in strategic areas
  • Regular and thorough disinfections of common areas and high touch surfaces have been implemented
  • Use of elevators is restricted to members of the same reservation
  • Common spaces have been reorganized to respect social distancing
  • As per provincial law, guests are required to wear a mask in all common areas

 



Our Team


  • We check every day the health status of the entire team via a questionnaire and temperature measurement
  • Our team is required to wear a mask and a visor at all time when they are circulating in the hotel
  • All our team members have been trained in new cleaning procedures and barrier gestures
  • An emergency protocol has been implemented in the event of the appearance of symptoms by a member of our team or one of our guests




Your Stay


  • Our breakfast box made of local products is delivered every morning to your room
  • A set of reusable mask and disinfectant is available for purchase
  • We invite out guests with symptoms to postpone their stay
  • Our cancellation policy is flexible and adapted to our new reality

 


Finally, please note that our team is always available before, during and after your stay to make sure you spend a wonderful moment at Hotel Le Priori! We always offer you the best rates when you book directly with us! You can contact us 24/7 at 1-800-351-3992 (toll free Canada & USA), 418-692-3992 or by email at info@hotellepriori.com 

We sincerely thank you for the trust you have placed in us and we look forward to welcoming you!

Warmest Regards,

Hotel Le Priori team

Carolann, Éliane, Erwan, Guillaume, Jean-Paul, Katia, Kimberly, Lise, Malika, Nobu, Philippe, Rachelle, Rosa, Vincent et Zoé