Dear guests,
To offer you peace of mind and an unforgettable
stay, we have implemented the following procedures to adapt to our new reality.
Front Desk
- We installed a Plexiglas on our front desk to welcome you
with a smile in complete safety
- An online pre-registration procedure is offered to increase
limited contacts
- A touch screen will allow us to make your registration
safely and limiting the exchange of documents
- Only credit card payments are authorized, our terminal is
disinfected between each use
Housekeeping
Each room is cleaned in three stages:
1 - Our usual cleaning which has proven
itself and meets your high expectations
2 – A disinfection of high touch surfaces
(switches, door handles and more)
3 – We use an electrostatic style gun to
disinfect your entire room and then spray a layer of probiotics to deposit an
additional layer of protection. This method is approved by Health Canada and
used to disinfect CETAM ambulances and by the Canada Border Services Agency
- We wait 24 hours before cleaning a room and offering it
to new guests
- The service during your stay is offered upon request,
according to a time slot established together to limit interactions
- Several additional items have been removed from the rooms
and are available upon request when booking
- It is possible at any time to get additional towels and welcome
amenities outside your door
- After completing our three steps, a seal is affixed to
the door of your room to guarantee that no other visit has taken place between
the cleaning and your arrival
Public Areas
- Hand sanitizer stations have been added in strategic areas
- Regular and thorough disinfections of common areas and high
touch surfaces have been implemented
- Use of elevators is restricted to members of the same
reservation
- Common spaces have been reorganized to respect social
distancing
Our Team
- We check every day the health status of the entire team
via a questionnaire and temperature measurement
- Our team is required to wear a mask and a visor at all
time when they are circulating in the hotel
- All our team members have been trained in new cleaning
procedures and barrier gestures
- An emergency protocol has been implemented in the event
of the appearance of symptoms by a member of our team or one of our guests
Your Stay
- Our breakfast box made of local products is delivered
every morning to your room
- A set of reusable mask and disinfectant is available for
purchase
- We invite out guests with symptoms to postpone their stay
- Our cancellation policy is flexible and adapted to our
new reality
Finally, please note that our team is always available
before, during and after your stay to make sure you spend a wonderful moment at
Hotel Le Priori! We always offer you the best rates when you book directly with us! You can contact us 24/7 at 1-800-351-3992 (toll free Canada
& USA), 418-692-3992 or by email at info@hotellepriori.com
We sincerely thank you for the trust you have placed in
us and we look forward to welcoming you!
Warmest Regards,
Hotel Le Priori team
Alexis, Carolann, Éliane, Erwan, Guillaume,
Honorine, Jean-Paul, Katia, Kimberly, Lise, Malika, Nobu, Pascal, Rachelle,
Rosa, Vincent et Zoé